Company News Products Solutions    Services Partners Tech support



4 Krasutskogo str
Saint Petersburg
196084 Russia
tel. +7 812 331-0665
fax: +7 812 327-9297
send a message

Index » Products » Multi-channel voice recording » Smart Logger II

Íåçàáóäêà II

SMART LOGGER II

Universal call recording and monitoring system

Brochure

Users Manual

Presentation

Smart Logger II records voice conversations from analog and digital telephone lines, IP-telephony and other sources and gives instant and comfortable access to recorded data. The operator interface is designed to be very simple and to cut extra additional staff training expense.

Application

Call-centers of financial institutions (securities traders, banking, and insurance): recording of important verbal communications for financial safety purposes.

Call-centers of any organizations: recording conversations for safety reasons (e.g. against terrorist calls), tracking customer issues and for staff performance control.

Dispatcher sites of organizations with a dependency on verbal communications (power, telephone, oil, water, gas suppliers): recording of messages of internal and external communication for subsequent control and possible investigations.

Police and other Law Enforcement Agencies: lawful interception and monitoring of conversations with mobile or fixed monitoring centers.

Emergency services (fire, ambulance, rescue): recording of incoming voice messages for the effective follow up of accidents.



Highlights

  • High-quality recording
  • Simultaneous recording and playback
  • Real-time audio channel monitoring
  • FaxReader module decodes audio recordings of facsimile transmissions made by Smart Logger into pictures
  • Sound Stretcher module allows playback of speech with variable speed without distorting voice pitch, so that speech still sounds natural
  • Embedded transcription module can be used to transcribe recorded conversations into text
  • Noise filtering module reduces the noise in recorded conversations making the speech clearer and more intelligible
  • Watch-dog timer on input-output boards
  • Multi-channel recordings. Connection up to 8 channels into one file
  • Simplicity of adjustment, can be easily integrated to any enterprise informational system

Signal sources

  • ISDN PRI E1
  • Analog and digital phone lines
  • IP telephony
  • Microphones
  • Line outputs
  • Radio sets

Technical characteristics

  • 300 channels in one recording station
  • Audio format: *.wav uncompressed or 16x compression
  • MS SQL Express (Database size up to 5 million recordings)
  • MS SQL Standard(Database size up to 100 million recordings)

Additional software modules

  • FileServer – a back-up database module
  • Transcriber – a transcription module based on MS Word
  • FaxReader – a fax decoding module
  • DBStatAnalyser – a module for data statistical analysis
  • SMDRanalyser – a module for call message recording via PBX interface
  • MonitoringBoard – a module providing a system status indication on LCD panel
  • EventLogMonitor –SMS and e-mail status messages

Interface cards and I/O devices

For analog audio signal
STC-H205, STC-H205/4 - 8- and 4- channel I/O PCI-cards

Technical characteristics:

  • Input impedance - 3 MOhm
  • Rated voltage of input signal - 1,3 V
  • Signal-to-noise ratio - > 80 dB
  • ADC resolution — 16 bit
  • Active caller ID
  • Phantom power — 5 V / 12 V

STC-H219 — 4-channel I/O USB-device designed for recording of analog channels.

Technical characteristics:

  • Input impedance - 5 Mohm
  • Rated voltage of input signal - 1 V
  • Signal-to-noise ratio - > 80 dB
  • ADC resolution — 16 bit
  • Active caller ID
  • Phantom power — 5 V / 12 V

For digital audio signal

STC-H199 — 6-channel I/O PCI-card
STC-H207 — expansion card allows recording up to 12 digital channels
STC-H199.01 — I/O PCI-card for of E1 - trunk recording

Technical characteristics

  • Supports proprietary protocols:
    Alcatel-Lucent, Avaya (Lucent, AT&T), Bosch, Ericsson, Harris LG, NEC, Nortel, Panasonic, Samsung, Siemens, Tadiran Telecom, Telrad Connegy, etc.
  • Software tools for new protocols support

Programmable analog switching array STC-H300

Electromechanical relay component

STC-H300 is a switching unit for 2 wire lines (analog, ISDN, etc). With STC-H300 it’s possible to connect multiple outputs to just the few inputs of Smart Logger. Input selection is configured through the software, so it’s easy to change a recorded line.

Example: you can connect 128 inputs and simultaneously monitor and record any 8 of them. Built-in RS-232 control unit allows software programming as via COM-port, so and via Ethernet. STC-H300 is ideal add-on for Smart Logger when selective recording is required.




Ethernet-interface input device

Network device designed for connecting to remote signal source. The device provides information transfer to SmartLogger II system using TCP/IP.


Model range

STC-H345 — 2-channel device for connecting to digital lines
STC-H354 — 8-channel device for connecting to digital lines
STC-H356 — 8-channel device for connecting to analog signal source
STC-H357 — device for connecting to E1



Features

  • Metal case
  • Size: 180õ110õ45 mm
  • Outside devices phantom power: 12 V
  • 5V external adapter power
  • PoE (Power over Ethernet) - IEEE Std.802.3af - optional
  • Access restriction policy

VoIP recording software module

New generation VoIP interception and recording software.

Along with recording analog and digital telephone lines, microphones and radio channels, STC offers VoIP recording technology. This turns Smart Logger II platform into truly convergent solution capable of recording each and every speech interaction necessary for your business purposes.
Smart Logger II recording station captures and decodes VoIP traffic in a local area network via common Ethernet 10/100/1000 card. VoIP conversations are recorded in a database. All the relevant information: telephone and SIP-numbers, IP-addresses, date, time and duration is also stored in the database.



LAN connection requirements:

  • LAN: IP V.4, IEEE 802.3
  • Mirroring/Span port Ethernet 100 Mb/1 Gb

Supported protocols and speech codecs:

  • IP-telephony proprietary protocols: Alcatel, Avaya, Cisco, Ericsson, Nortel, Siemens
  • Í.323, SIP
  • G.711, G.729a

Highlights:

  • Working in networks with static and dynamic IP-addresses
  • Scalability and convergence - there is possibility to record conversations from IP-phones and ordinary

07.05.2010

Following the overwhelming success of the SpeechTEK event in the US, SpeechTEK Europe launches in London on 26 & 27 May 2010. SpeechTEK Europe will feature two packed days of conference sessions, keynotes and case studies plus an exhibit hall showcasing leading vendors and solutions providers, dedicated to bringing European buyers and sellers together in a focused setting.

more...

06.05.2010

The 1st EU–Russia Innovation Forum will be held on the 25 – 27th of May, 2010 in the City of Lappeenranta. The events will take place at the Lappeenranta City Hall and at the Lappeenranta University of Technology.

more...

25.03.2010

Speech Technology Center invites you to visit our booth at DSA 2010, which has now become one of the world's top 5 defense and security exhibitions and firmly remains the Asia Pacific region's most vital procurement hub for Defense and Security.

more...




Speech Technology Center © 2007-2009